How do I check for leaks?
First of all, remove all sheets, bedding and pillows from your air mattress. Then fill the mattress with as much air as you can, without running the risk of bursting the mattress. Our air mattresses are not designed for high pressure, so use a pump designed and approved for air mattresses, but NEVER use an air compressor.
Here are several effective methods for locating a leak in an air mattress:
- SOAPY WATER: Move it to a place where it can be flipped, turned and rotated freely. Visually inspect the mattress. With the mattress filled with air, even a pin hole can become visible. Add a little liquid dish soap to a spray bottle of warm water and begin spraying the mattress, one section at a time. The leak will reveal itself with soap bubbles. This is by far the easiest and best way to find an air leak. Wiping the mattress with a wet soapy rag can work as well.
- SUBMERGE IN WATER: If possible, put the mattress into a pool with water (a bathtub will also do the job) to submerge parts of the mattress or the whole mattress until you see bubbles rising from the mattress.
- BARE HANDS: Move the palm of your hand slowly along the surface of the mattress. Often, you may feel the escaping air "brush" against your skin.
- LISTEN CAREFULLY: Move your head along the surface with your ear near the mattress. You may hear escaping air, and the ear is especially sensitive to feeling the "draft" from the leak.
- CHECK SEAMS: Pay close attention to all seams. Vinyl air mattresses will usually have seams at the top and bottom edges, and running along the length forming valleys. These are common places for weak points to occur which can develop into leaks.
- GARDEN HOSE: Move the mattress to an outdoor table. If the table has a wooden surface, cover it with a blanket and/or newspapers first. Turn on your garden hose, and begin to "flood" the surface of the mattress with a small stream of water. Look carefully for bubbles as the water runs along the mattress surface. Move slowly - a tiny leak may only make a bubble every few seconds. Check the air filler nozzle or valve in the same way, and be sure it is tightly secured.
How do I repair The Shrunks air bed?
Here’s an effective way to repair a leak once the hole has been located. Use a small dab of super glue and gently spread it over the hole. Make sure the glue covers the hole completely, and let it dry for a minimum of four hours. Next, cut an appropriately sized repair patch (these are included with your Shrunks inflatable product) and place it over top of the sealed hole. Do not attempt to inflate the mattress for at least 24 hours.
For repair instructions using repair patches, please watch this how-to video.
NOTE: The Shrunks Vinyl Repair Kit, complete with glue, spreading stick and patches in a variety of sizes, will be available soon. Please check back on our website, or like us on Facebook to be among the first to be notified.
I tried repairing The Shrunks air bed, but it did not work. What can I do?
If you are still experiencing problems after attempting to repair the leak based on the guidelines listed above, please send an email to firstname.lastname@example.org, with the following information:
- a brief description of the issue
- a copy of your proof of purchase
- your shipping address
- your phone number
- photos of the problem area, if applicable
What is The Shrunks Guarantee?
We offer our valued customers, with defective merchandise, the option of a refund or an exchange of the same product, within THIRTY (30) days of purchase (purchase must be made via our online store www.theshrunks.com). Proof of purchase is required. If the exact product is no longer available, an equivalent product will be offered in its place. For any products purchased after the 30-day period, The Shrunks offers a replacement at 50% discount (off retail price as shown on our website) of the same item or equivalent, FOR AS LONG AS YOU OWN THE PRODUCT. Proof of purchase is required.
All other returns or exchanges that fall outside the above mentioned circumstances shall be handled on a case by case basis. Please email our Customer Service Department at email@example.com for further enquiries. For products purchased through our retailers, please contact the retailer directly regarding their return and exchange policies.
NOTE: We stand behind every product we sell. All Shrunks inflatable beds and bed rails undergo a thorough testing procedure for air leaks prior to leaving the manufacturing facility.
How do I choose the right portable toddler bed for my child?
Buying a portable toddler bed is a big decision for any parent. Not only can it be difficult to find one that is appropriate and will last, it can also be an emotional time as choosing a portable toddler bed is a sign that your child is no longer a baby. Your child must now sleep in other places, as they have outgrown their crib. While it can be difficult to find that perfect portable toddler bed, with a little research you should be able to find what you are looking for.
The Shrunks Toddler Bed is designed for children between 2 to 6 years old. The length of the mattress is 47 inches (120 mm), therefore, if your child is less than 47 inches in height, the Shrunks Toddler Bed would be the perfect size. Once your child out grows the Toddler Size Bed, The Shrunks Kids Bed would be the perfect solution. The Kids Bed is the same length as a traditional Twin mattress at 69 inches (175mm). You may think it's best to get the larger size as your child will grow into the bed eventually, but we recommend choosing the proper sized bed for your child based on his/her height. This will ensure the best fit and comfort for your child.
Why is an inflatable air mattress more comfortable than a self-inflating air mattress or mat?
An inflatable air mattress provides more insulation from both cold and hot floor surfaces simply because it keeps the child higher off the ground.
Inflatable air beds also provide added protection from rough terrain because of the height of the air mattress. Camping pads can only provide a minimal amount of cushioning from rocks and the hard ground.
How do the side rails work?
Side rails are important, especially if you plan to use your air mattress frequently. The side rails add extra comfort and peace of mind as they prevent your child from sliding off the mattress. The rails also provide an extra sense of security and coziness for your child.
Do standard crib-sized sheets fit The Shrunks Toddler Bed?
Yes, standard size crib-sized sheets fit The Shrunks Toddler Bed, and standard twin size sheets fit the Shrunks Kids Bed. European-sized bed sheets fit, too! Please note that bed sheets are sold separately.
For instructions using the crib-sized sheets, please watch this how-to video.
What are the inflated and deflated dimensions of each inflatable product?
INDOOR TODDLER TRAVEL BED
INDOOR KIDS TRAVEL BED
INFLATABLE BED RAIL
Is the inflatable bed compact enough to place in luggage?
Yes, when properly deflated, our inflatable beds have been designed to fit easily in most travel suitcases.
What is the weight rating of The Shrunks air mattress?
All air beds are rated for maximum weight. Never exceed the maximum rating of the air mattress or it can burst and cause sever damage.
The Shrunks air mattresses are rated as follows:
Toddler size - Maximum weight capacity 150 lbs, 68 kg
Kids size - Maximum weight capacity 300 lbs, 138 kg
How much does the inflatable bed weigh? How about the pump weight?
The Toddler Travel Bed is only: 6lbs / 3.0 kg
The Jetaire Electric Pump only: 1lb / 0.45 kg
Total weight of Toddler Travel Bed: 7lbs / 3.2 kg
The Kids Sized Travel Bed only: 11lbs / 5.0 kg
The Jetaire Electric Pump only: 1lb / 0.45 kg
Total weight of Twin Sized Kids Travel Bed 12lbs / 5.45 kg
Does the electric pump work in other countries?
A manual pump, such as The Shrunks Bellows Pump is recommended, if you plan to use The Shrunks Travel Beds outside of North America.
How do I inflate and deflate the bed properly?
You can inflate and deflate Shrunks Air Beds with manual or electric pumps, but make sure that the pump you use has been approved for use with small inflatables or serious damage might occur. All of the Shrunks Air Beds include the Jetaire Electric Pump, a compact yet powerful pump that is very quick and easy to use. Manual pumps are generally used outdoors where electricity may not be available. All Shrunks Outdoor Air Beds come with the compact and powerful manual Bellows Pump.
Inflating and deflating The Shrunks inflatable products are a breeze. Check out these short how-to videos here.
NOTE: Location, temperature, and humidity will affect the airbed’s firmness. Airbeds will need to be occasionally re-inflated (topped off) to maintain desired firmness.
Is there a cover on the Shrunks air mattress bed?
All quality air mattress bed units have a velvet, or some other soft material on the sleeping surface for extra comfort. All of the Shrunks air mattresses include a flocking surface, which in addition to extra comfort, provides texture to keep the sheets in place during the night. It also minimizes rubbing and squeaking noises.
What is PVC?
Toy makers around the world have been using PVC for more than 40 years to make some of the best known and most popular toys and children's products. Why? Because PVC makes good, safe toys that are durable, easy to clean and are fun for children of all ages. In addition to its safety record, toy makers also use PVC because of its versatility; it can be easily formulated to be flexible or rigid, and virtually any color under the rainbow.
What are phthalates?
To make PVC soft and flexible, it is necessary to use substances known as plasticizers to make the material pliable. The most commonly used plasticizers to make PVC soft and flexible are phthalates (pronounced thal-ates). They are a family of chemical substances that have been in use for more than half a century. Phthalates are used in literally thousands of everyday items, many of which we have come to take for granted as we strive to improve our lifestyles and make everything around us better, safer and more efficient.
Do Shrunks portable inflatable beds have any phthalates?
The Shrunks portable inflatable beds are phthalate-safe. We are the first to offer inflatable beds constructed of PVC containing less than 0.05% phthalates. The Shrunks air beds not only comply with the State of California's recent legislation restricting the use of PVC containing more than 0.1% phthalates for children's toys child care products, they exceed it by 500 ppm!
How do I clean and remove urine and other stains on the mattress?
Option 1: Use lukewarm water and a clean cloth. Dab the area with a moist clean cloth, rubbing gently until the stain is removed.
Option 2: Spray with white vinegar: The best way to remove a urine or difficult stain from a mattress is by spraying the area with white vinegar. In a spray bottle, combine two parts of lukewarm water and one part distilled white vinegar. Shake the solution well and spray it over the stain. Then, absorb with a paper towel and spray again. Repeat these steps until the urine stain and smell from your mattress has been removed. If the urine stain is fresh, you can apply a small amount of laundry detergent on the stained area first. Then scrub the area with a wash cloth and water. You can also add some vinegar to help with stain removal.
HINT: Actually, the best remedy to remove urine odor is to place the mattress or bedsheet under direct sunlight, as sunlight can neutralize the smell dramatically. Sunlight is highly effective for eliminating odors. Of course, if this is not possible, then using the white vinegar method would be your next best bet.
What is the best way to fold a fitted sheet?
1. Either lay the fitted sheet top-side down on a clean surface or, with the help of a friend,
hold the sheet in a similar manner.
2. Fold into thirds (lengthwise).
3. Fold in half (this step is only necessary for queen and king sizes).
4. Fold the long strip in half (bring short edges together).
5. Fold the strip into thirds.